1. Customer winback :
Author: Jill Griffin, Michael W. Lowenstein ; foreword by Don Peppers and Martha Rogers.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer loyalty.,Customer relations.,Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Customer loyalty.,Customer relations.,Customer services.
Classification :
HF5415
.
5
.
G753
2001eb
2. Exceptional service, exceptional profit :
Author: Leonardo Inghilleri and Micah Solomon ; foreword by Horst Schulze.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer satisfaction.,Customer loyalty.,Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Consumer satisfaction.,Customer loyalty.,Customer services.
Classification :
HF5415
.
5
3. Secret service :
Author: John R. DiJulius III ; foreword by Bill Capodagli and Lynn Jackson.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer satisfaction.,Customer loyalty.,Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Consumer satisfaction.,Customer loyalty.,Customer services.
Classification :
HF5415
.
5
4. The ten demandments :
Author: Kelly Mooney with Laura Bergheim.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer satisfaction.,Customer loyalty.,Customer relations.,Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Consumer satisfaction.,Customer loyalty.,Customer relations.,Customer services.
Classification :
HF5415
.
5
.
M66
2002eb
